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Re : "Others" caption in NFA

Hi ,Thank you for writing to us. You have created an device consolidated report by clicking on the device name from the Inventory -> All Device tab. This will only list up top 5 to 10 information...

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Unknown application

Hello,How can I see details of "Unknown application" ( TCP/UDP Src and dst ports )Thank you

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Re : Unknown application

Hi,Please follow the below steps, (Applicable for the latest version of NFA Version-12/12.1)Go to Settings-->Netflow-->Raw Data and set the "Raw Data=ON" and "Redirect last 2hr to Aggregated =...

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Data showing unaccounted when viewing a period greater than 1 hour

We have build 9900 Essentials version of NetFlow Analyzer installed and average between 5k-9k flows per second.  I have Count of Top N Records to Store set at 100.In an Interface view, if I set the...

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Re : Data showing unaccounted when viewing a period greater than 1 hour

Hi,Thank you for writing to us. The Unaccounted traffic reported by NetFlow Analyzer can be because of two reasons.The traffic categorized as unaccounted in last hour reports is because the total...

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Re : Data showing unaccounted when viewing a period greater than 1 hour

Thanks Aswim,However, I do not think this explains the behaviour I am seeing.Traffic is showing accounted correctly for last hour, so the issue seem as though it is not to do with the database...

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Re : Data showing unaccounted when viewing a period greater than 1 hour

Hi,Please send us some relevant screen shots of the issue at netflowanalyzer-support@manageengine.com to analyze and assist you further on this regard.

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Unable to see new device in Netflow Analyser!

Hi There,We are exporting SFlow data to netflow analyser with the correct port but unable to see the switch in Analyser under License Management. We have confirmed if the switch is exporting flow using...

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Re : Unable to see new device in Netflow Analyser!

Hi Rijath Mohammed,Thanks for the post.Please install any packet capture tool like wireshark in Netflow analyzer server and capture the flows for 10 mins and send the packet capture output to...

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Error parsing MIB:FORTINET-FORTIADC-MIB

how to fix this error MIB:FORTINET-FORTIADC-MIB ?Error parsing MIB:FORTINET-FORTIADC-MIBException while loading MIB:Could not parse the file D:/PROGRA~1/MANAGE~1/OPMANA~1/./mibs/FORTINET-FORTIADC-MIB....

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Re : Unable to see new device in Netflow Analyser!

Hi Kanagaraj,I have send the packet trace logs with the switch IP Address which has issues..Thanks,Rijath Mohammed

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Re : Unable to see new device in Netflow Analyser!

Hi ,Sorry for the inconvenience. We have not received the pcap from you side yet. Please upload the capture in the below link with the IP address of the device, we will analyze and get back to...

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Re : Unable to see new device in Netflow Analyser!

HI Aravind,I have uploaded the packet capture file to that tool. I have send you the link by private message.Thanks,Rijath

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Re : Netflow Analyzer Message V9 flows of unknown template are received from...

Hi ,Thank you for writing to us. We do not have any issue with the reporting of sflow traffic in NetFlow Analyzer for fortigate devices. Please make sure that the configuration on the device is correct...

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can't delete alarm profile

created a alarm profile named as 'Alert: Utilization>70%; 1 Times; 5 Minutes'then i can't delete iterror message: Missing translation: Name has special characters.Please remove them and try again.

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New Install Reporting

Just started sending IPFIX data to netflow analyzer.  The flow count is increasing. When should netflow analyzer start populating fields within the application on what its seeing?

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How to display Conversations in NetFlow v12

In Netflow v11.6, I can open the router interface, click on source to display the devices, then click on a device to display all the conversations for that device with details for each session. In...

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Re : How to display Conversations in NetFlow v12

Hi,Greetings, Good day.Please follow the below steps and check the same.Go to inventory.Select the interface for which you want to see the conversation details.Scroll down the page till you see...

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Re : How to display Conversations in NetFlow v12

Thanks, that did it.  But it looks like the destination port being displayed is incorrect.

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Re : How to display Conversations in NetFlow v12

Also, in the router display, it shows it's receiving V5 flows, but all of mine are V9 flows.

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