Monitor session on Layer 3 switch
Hello, I have netflow running on all my routers on my network but some sites have a layer 3 switch so I bought 3 nbox nprobes to mirror the port and send data back to the netflow server. They are all...
View ArticleSome interfaces are missing in the compare reports
Hi there. My version is 9860 Proffessional oon 32bit windows server. Something wrong with compare reports. Some of the interfaces are becoming blank in the compare reports. I can get scheduled or...
View ArticleRe : Monitor session on Layer 3 switch
Hi Kevin, Thank you for writing to us. Please check if you have configured the device as mentioned in the below link....
View ArticleRe : Some interfaces are missing in the compare reports
Hi, Thank you for writing to us. Kindly let us know if you are able to schedule a comparison report for the same interfaces with the same time period specified and it comes up with data. Also, let us...
View ArticleRe : Netflow Application Graph not coming suddenly
Hi, In NetFlow analyzer UI, navigate to Storage Setting -> Raw Data Settings and send us a screenshot. Uncheck the option Redirect Last 2 hours to Aggregated and update us the status. Thanks...
View ArticleRe : Some interfaces are missing in the compare reports
Hi, Yes scheduled reports in same time period are coming with normal data. All interfaces are ok. But we need to get this report as an outline with all interfaces in single pdf. Scheduled reports are...
View ArticleRe : Some interfaces are missing in the compare reports
Hi, Thank you for writing to us. Please try to generate a report with less than 15 interfaces and check the same. Thanks & Regards, Senthil.N
View ArticleRe : Some interfaces are missing in the compare reports
Hello Senthil, I have already tried with less number of interfaces. The result is the same for that specific - missing - interfaces. Selecting the only one of the missing interfaces has the same...
View ArticleRe : Some interfaces are missing in the compare reports
Hi, Thank you for your reply. We have not faced this kind of issue before. Please e-mail us at netflowanalyzer-support@manageengine.com to schedule a remote session and work on the issue. Thanks &...
View ArticleRe : Some interfaces are missing in the compare reports
Hi, Thank you for your time during the session. We found the issue was due to naming of interfaces in the device. We changed the naming format in NetFlow analyzer and fixed the issue. We recommend you...
View ArticleRe : Some interfaces are missing in the compare reports
Thanks for the support. Today we applied the AMS xml. Now it is active. How can I upgrade to version 10 you mentioned? I could not find it in downloads. Best regards.
View ArticleRe : Some interfaces are missing in the compare reports
Hi, The upgrade to 10.2 will be made available by next week. Its in final stages of testing and you can download it by early next week. Regards,Karthik.KNetflow Analyzer TAC
View ArticleSNMPv3 error - Credential Not Applied Due To:usmStatsUnknownEngineIDs
Hi I have a router that's was managed by NFA (Ver. 9.9.0, Build 9900) and everything worked fine. I wanted to change managed interfaces list, so I deleted whole ruter from NFA (License Management ->...
View ArticleRe : SNMPv3 error - Credential Not Applied Due To:usmStatsUnknownEngineIDs
Hi, Thank you for writing to us. Please follow the steps in the below mentioned link and update us the status....
View ArticleRe : SNMPv3 error - Credential Not Applied Due To:usmStatsUnknownEngineIDs
Sorry, will this have impact on all of the devices? I am having problem with only one. br, Darijo
View ArticleRe : SNMPv3 error - Credential Not Applied Due To:usmStatsUnknownEngineIDs
Hi Darijo, That will not cause any impact in product functionality or reporting. Just the SNMP V3 credentials will be discovered, that to within the NetFlow database. Thanks and Regards, Senthil.N
View ArticleRe : SNMPv3 error - Credential Not Applied Due To:usmStatsUnknownEngineIDs
Hi, Thank you very much for you quick and correct answer. I have sucessfully applied credentials. But, I limited delete command only to affected device :) delete from usmtable where...
View ArticleJava corrupted after upgrade to 9800
HiI just upgraded my netflow to build 9800, but now the netflow service won't run I browsed to the jre/bin folder and ran the java.exe from a command line, and get the message: Error occurred during...
View ArticleRe : Java corrupted after upgrade to 9800
Hi Andy, Thank you for writing to us. We do not have any option to upgrade NetFlow Analyzer to the build 9800. The only upgrade path is available is for the build 9860. Please restore the directory...
View ArticleRe : Java corrupted after upgrade to 9800
Apologies, i meant build 9860, not 9800 Ok, i will restore the backup copy as suggested, and try the upgrade again
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