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Re : No OUT traffic appearing

Hi , Thank you for writing to us. Please install a packet capturing tool like Wireshark in the NetFlow Analyzer server and do a packet capture with the filter as source ip address as 192.168.200.1 and...

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Re : No OUT traffic appearing

Hi all, Sorry we took so long to come back to you but we had a little emergency that made it very difficult for us to give time to this test. We ran today wireshark for 5 minutes while we ran some...

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Re : No OUT traffic appearing

Hi , Thank you for writing to us. As we checked the pacp that you have uploaded, we found that all the traffic in the Fortigate Firewall is traversing from interface 8,18 etc to interface 2 in only one...

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NBAR2 APP is showing not data found

I am evaluation net flow analyzer. But NBAR2App of an interface showing no data found  But Layer7 App(AVC) showing data Any suggestion anyone ?

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Re : NBAR2 APP is showing not data found

Hi Thank you for writing to us. For the NBAR2 app to populate in the NetFlow Analyzer UI, you have to configure the device to export the NBAR information to NetFlow Analyzer server. If you have...

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Re : NBAR2 APP is showing not data found

Thanks a lot !  After enabling raw data NBAR2 App worked like charm ! Though HTTP host, QoS Stats and ART tab still showing "No data available"  Any suggestion how to populate them ? Will really...

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Re : NBAR2 APP is showing not data found

Hi Thank you for your update. You need to configure the device to export the QOS status, ART and HTTP host information etc first to get the statistics, Cisco AVC feature is only supported in Cisco ASR...

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Re : NBAR2 APP is showing not data found

Hi, Thanks for your information. I am working with ASR 1K with platform XE3.9 s. I followed all commands thoroughly but still no luck !  Aside ios configuration are there anything have to be done in...

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Re : NBAR2 APP is showing not data found

Hi Thank you for writing to us. We do not have any configuration in the NetFlow Analyzer to enable the reporting automatically. We show the information as it is exported from the device. Please send us...

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Re : NBAR2 APP is showing not data found

Hi,  Thanks for your reply. Please see the attached file showing net flow related configuration of the ASR 1K device. BR/ Evan

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Netflow Application Graph not coming suddenly

Hi, I am using Linux based Netflow Analyzer build 9860 with embedded MYSQL. All was working fine till yesterday but today i have observed that devices interface graphs are working fine and shows graph...

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Re : Netflow Application Graph not coming suddenly

Hi, Thank you for writing to us. This might be because of data being not sorted properly in the DB. We will need the logs from your Netflow Analyzer installation to check this. Kindly mail us at...

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Re : Netflow Application Graph not coming suddenly

Dear Karthik , Kindly let me know that troubleshooting steps so it will Good for me to face such issues in future. BR,

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Re : Netflow Application Graph not coming suddenly

Dear Concerns, Kindly find the below log files create from <NetFlow_Home>/troubleshooting/ LogZipUtil.sh.for your reference and support....

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Re : Netflow Application Graph not coming suddenly

Hi, Thanks for the logs. I've suggested couple of steps, kindly check if that works. This issue might arise due to various reasons and there is no generic troubleshooting as such....

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Re : Netflow Application Graph not coming suddenly

Hi, Thanks for the reply. This is Linux machine installation and we did not installed any antivirus / backup software on this machine. One thing i have noticed that all work fine till 31st December and...

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Re : Netflow Application Graph not coming suddenly

Hi, A file handle is being held by some other process which is interrupting the functionality. Go ahead and restart Netflow Analyzer server service once.Type - /etc/init.d/netflowanalyzer stopOnce it...

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Re : Netflow Application Graph not coming suddenly

Hi, I have restarted Netflow Analyzer service few times but not with provided way. I have went in NetflowHome/Bin and run ./Shutdown.Sh and ./Run.sh for stop and start netflow service accordingly. BR,

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Re : Netflow Application Graph not coming suddenly

Hi Thank you for writing to us. Please follow the below steps and observe the product: 1. Stop NetFlow Analyzer service. 2. Open command prompt as administrator and navigate to...

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Re : Netflow Application Graph not coming suddenly

Hi, I have performed the above steps but in vain as Netflow is not showing application based graph of LAST ONE HOUR. On the other hand LAST ONE HOUR application graphs of IP GROUPS are showing fine. BR 

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