-
- JAVA_HOME : /home/administrator/ManageEngine/NetFlow/bin/../jre
- SERVER_HOME : /home/administrator/ManageEngine/NetFlow/bin/..
- DATE : Thu Nov 13 07:56:41 EST 2014
-
- Check webServerPort http value : 1257 https Port : null
- PortCheckerUtil.getPort : serviceName :NETFLOW_LISTENER_PORT Flag : true
- NFAPropFile :/home/administrator/ManageEngine/NetFlow/bin/../conf/netflow/nfa.properties
- PortValue is : 2055
- Check for NetFlow Port with value :2055
- PortCheckerUtil.checkPorts :2055
- Unrecognized VM option 'ReduceInitialCardMarks'
- Error: Could not create the Java Virtual Machine.
- Error: A fatal exception has occurred. Program will exit.
-
-
↧
NetFlow Ubuntu 32-bit Installation Problem
↧
Invalid username/password
Hi,
I've tried to install NetFlow Analyzer standalone applications to try it out, but after installation I keep getting invalid username/password although it's new installation.
Previously I installed OpManager, didn't have a problem, I uninstalled it and installed NetFlow Analyzer but keep getting invalid username/password. I've restarted the service it's the same.
I've tried to uninstall it and install it back again but it's the same.
I've found somewhere to check startDB.bat, but it says database already started.
Can you help me to get into the program and check how it looks?
I've tried to install NetFlow Analyzer standalone applications to try it out, but after installation I keep getting invalid username/password although it's new installation.
Previously I installed OpManager, didn't have a problem, I uninstalled it and installed NetFlow Analyzer but keep getting invalid username/password. I've restarted the service it's the same.
I've tried to uninstall it and install it back again but it's the same.
I've found somewhere to check startDB.bat, but it says database already started.
Can you help me to get into the program and check how it looks?
↧
↧
Re : Invalid username/password
Hi Miro,
Thank you for contacting us. By default
username and password will be admin, please try login using that.
Regards,
Deepu S
Netflow TAC
↧
Re : Strange traffic in NetFlow Analyzer
Also template
timeout-rate 60 is for traditional Netflow is looks like.
↧
Re : NetFlow Ubuntu 32-bit Installation Problem
Hi,
Thank you for contacting us. Please try
the below steps and check the issue.
- Rename the folder data present under <NetFlowHome>/pgsql/
-
Navigate
to <NetFlowHome>/bin/ and
execute
bash initPgsql.sh - Check if the data folder is created and then try to start the product
Thanks,
Deepu S
Netflow-TAC
↧
↧
Re : Invalid username/password
Hi,
I can't change anything in the fields for username and password. It's completely new instalation and the fields are already pre populated. It just says with red letters invalid username and password and doesn't let me change anything.
I can't change anything in the fields for username and password. It's completely new instalation and the fields are already pre populated. It just says with red letters invalid username and password and doesn't let me change anything.
↧
Re : Invalid username/password
Hi,
Thank you for your update. Please clear the browser cache and cookies and restart the borwser once and try to login to the NetFlow Analyzer UI with username and password as admin all lower case and check.
Thanks & Regards,
Aravind Lenin
Technical Support Engg- Netflow Analyzer
Thank you for your update. Please clear the browser cache and cookies and restart the borwser once and try to login to the NetFlow Analyzer UI with username and password as admin all lower case and check.
Thanks & Regards,
Aravind Lenin
Technical Support Engg- Netflow Analyzer
↧
Re : NetFlow Ubuntu 32-bit Installation Problem
Thank you for the suggestion. I renamed the existing data subdirectory
in the pgsql diretory to data-old. I then ran the ./initPgsql.sh script
and it completed successfully re-generating what I assume s the initial
database. After that I went ahead and tried to do ./run.sh again but I
still receive the same error message as before. I have copied my full
terminal output below.
- administrator@unifi:~/ManageEngine/NetFlow/bin$ ./initPgsql.sh
- Linux unifi 2.6.32-33-generic-pae #70-Ubuntu SMP Thu Jul 7 22:51:12 UTC 2011 i686 GNU/Linux
- /home/administrator/ManageEngine/NetFlow/bin/..
- Data directory already exists : false.
- The files belonging to this database system will be owned by user "administrator".
- This user must also own the server process.
-
- The database cluster will be initialized with locale "C".
- The default text search configuration will be set to "english".
-
- fixing permissions on existing directory /home/administrator/ManageEngine/NetFlow/pgsql/data ... ok
- creating subdirectories ... ok
- selecting default max_connections ... 100
- selecting default shared_buffers ... 24MB
- creating configuration files ... ok
- creating template1 database in /home/administrator/ManageEngine/NetFlow/pgsql/data/base/1 ... ok
- initializing pg_authid ... ok
- initializing dependencies ... ok
- creating system views ... ok
- loading system objects' descriptions ... ok
- creating collations ... ok
- creating conversions ... ok
- creating dictionaries ... ok
- setting privileges on built-in objects ... ok
- creating information schema ... ok
- loading PL/pgSQL server-side language ... ok
- vacuuming database template1 ... ok
- copying template1 to template0 ... ok
- copying template1 to postgres ... ok
-
- WARNING: enabling "trust" authentication for local connections
- You can change this by editing pg_hba.conf or using the option -A, or
- --auth-local and --auth-host, the next time you run initdb.
-
- Success. You can now start the database server using:
-
- /home/administrator/ManageEngine/NetFlow/pgsql/bin/postgres -D /home/administrator/ManageEngine/NetFlow/pgsql/data
- or
- /home/administrator/ManageEngine/NetFlow/pgsql/bin/pg_ctl -D /home/administrator/ManageEngine/NetFlow/pgsql/data -l logfile start
-
- ./initPgsql.sh ran to completion
- administrator@unifi:~/ManageEngine/NetFlow/bin$ ./run.sh
- /home/administrator/ManageEngine/NetFlow/bin/..
-
- JAVA_HOME : /home/administrator/ManageEngine/NetFlow/bin/../jre
- SERVER_HOME : /home/administrator/ManageEngine/NetFlow/bin/..
- DATE : Thu Nov 13 23:28:03 EST 2014
-
- Check webServerPort http value : 1257 https Port : null
- PortCheckerUtil.getPort : serviceName :NETFLOW_LISTENER_PORT Flag : true
- NFAPropFile :/home/administrator/ManageEngine/NetFlow/bin/../conf/netflow/nfa.properties
- PortValue is : 2055
- Check for NetFlow Port with value :2055
- PortCheckerUtil.checkPorts :2055
- Unrecognized VM option 'ReduceInitialCardMarks'
- Error: Could not create the Java Virtual Machine.
- Error: A fatal exception has occurred. Program will exit.
↧
Re : NetFlow Ubuntu 32-bit Installation Problem
Hi,
Kindly drop us your contact details via an e-mail to netflowanalyzer-support@manageengine.com for a quick discussion regarding this issue.
Regards,
Karthik.K
Kindly drop us your contact details via an e-mail to netflowanalyzer-support@manageengine.com for a quick discussion regarding this issue.
Regards,
Karthik.K
↧
↧
Re : Invalid username/password
OK. That solves it.
I tried cleaning the cache before, but didn't clean cookies.
Thank you.
I tried cleaning the cache before, but didn't clean cookies.
Thank you.
↧
Re : Invalid path /netflow/jspui/dashBoard was requested
Hello,
I have just sent an e-mail for this issue. Shared the NetFlow
logs too.
Thanks.
↧
Re : Invalid path /netflow/jspui/dashBoard was requested
Hi,
Thank you for sending us the logs. We'll check and get back to you.
Regards,
Karthik.k
Netflow analyzer TAC
Thank you for sending us the logs. We'll check and get back to you.
Regards,
Karthik.k
Netflow analyzer TAC
↧
ifindex and not all interfaces and too many interfaces
NFA version 9870
Cisco 1841
NFA shows my Serial0/0/0 interface fine but either doesn't show
or make available all subinterfaces or has some of them as ifindex
values and when I go to the "New" interfaces tab there are
like 50,000 ifindex values. This causes NFA to slow down alot. I
have the snmp persist ifindex so that doesn't change. I ran the
snmpwalk batch file using the parameters in NFA and it works fine,
showing all the correct interfaces. Here's a partial output of
snmp walk. In the interface I see the following available to me. I see
the serial, fa0/0.3, fa0/0.4, ifindex3, ifindex7. That's it.
Plus when I try to look at flows for some of these ifindex values I
get nothing even though they match up to interfaces where I have FNF configured.
Response received:
.1.3.6.1.2.1.2.2.1.1.1: 1
.1.3.6.1.2.1.2.2.1.1.2: 2
.1.3.6.1.2.1.2.2.1.1.3: 3
.1.3.6.1.2.1.2.2.1.1.4: 4
.1.3.6.1.2.1.2.2.1.1.5: 5
.1.3.6.1.2.1.2.2.1.1.6: 6
.1.3.6.1.2.1.2.2.1.1.7: 7
.1.3.6.1.2.1.2.2.1.1.8: 8
Gettting If description values....
Response received:
.1.3.6.1.2.1.2.2.1.2.1: Serial0/0/0
.1.3.6.1.2.1.2.2.1.2.2: FastEthernet0/0
.1.3.6.1.2.1.2.2.1.2.3: FastEthernet0/1
.1.3.6.1.2.1.2.2.1.2.4: Null0
.1.3.6.1.2.1.2.2.1.2.5: FastEthernet0/0.2
.1.3.6.1.2.1.2.2.1.2.6: FastEthernet0/0.3
.1.3.6.1.2.1.2.2.1.2.7: FastEthernet0/0.4
.1.3.6.1.2.1.2.2.1.2.8: FastEthernet0/0.5
↧
↧
Re : ifindex and not all interfaces and too many interfaces
Hi ,
Thank you for writing to us. Please upgrade NetFlow Analyzer to the latest version and mentioned in the below link and let us know the model of the device you are facing this issue, so that we can check and get back to you.
http://www.manageengine.com/products/netflow/service-packs.html
Thanks & Regards,
Aravind Lenin
Technical Support Engg- Netflow Analyzer
Thank you for writing to us. Please upgrade NetFlow Analyzer to the latest version and mentioned in the below link and let us know the model of the device you are facing this issue, so that we can check and get back to you.
http://www.manageengine.com/products/netflow/service-packs.html
Thanks & Regards,
Aravind Lenin
Technical Support Engg- Netflow Analyzer
↧
Re : ifindex and not all interfaces and too many interfaces
I upgraded to 9900 and still the same thing. I have tons of new
interfaces (over 55,000) in the "New interfaces" tab and for
instance when I monitor some interfaces like FA0/0.3 I get nothing on
NFA even though looking at the flows on the router I see them. However
now this morning I can't login. I restarted the service to get to
login.
Something's not going on correctly. I'm using FNF with
the predefined IPV4 and IPV6 records. Nothing custom.
I don't use "public" as my community but I've
told NFA the correct name I use and snmp walk works.
↧
Re : ifindex and not all interfaces and too many interfaces
Hi ,
Thank you for writing to us. It seems that the device is sending template pakects with different Ifindex values and that is the reason you are facing the issue with Duplicate interface in NetFlow Analyzer UI. Please follow the below steps and and check on the issue.
1) Connect to the URL " http://serverip:(port number)/netflow/jspui/runQuery.jsp "
2) Execute the Query
Select * from NetFlow_Router
3) This will display the devices with Router_ID. Note the Router_ID of the router you want to Manage and execute the following query
update NetFlow_Interface set state=3 where ROUTER_ID= (router ID from the above query)
4) Once this is done, Restart the NetFlow analyzer service.
5) Change the flow export version in the router as version 5.
5) Login to the NetFlow Analyzer UI navigate to License Management -> New Interface and select the device your are facing the issue and hit Delete on the right top.
6. Restart the NetFlow Analyzer Service and check on the issue.
Thanks & Regards,
Aravind Lenin
Technical Support Engg- Netflow Analyzer
Thank you for writing to us. It seems that the device is sending template pakects with different Ifindex values and that is the reason you are facing the issue with Duplicate interface in NetFlow Analyzer UI. Please follow the below steps and and check on the issue.
1) Connect to the URL " http://serverip:(port number)/netflow/jspui/runQuery.jsp "
2) Execute the Query
Select * from NetFlow_Router
3) This will display the devices with Router_ID. Note the Router_ID of the router you want to Manage and execute the following query
update NetFlow_Interface set state=3 where ROUTER_ID= (router ID from the above query)
4) Once this is done, Restart the NetFlow analyzer service.
5) Change the flow export version in the router as version 5.
5) Login to the NetFlow Analyzer UI navigate to License Management -> New Interface and select the device your are facing the issue and hit Delete on the right top.
6. Restart the NetFlow Analyzer Service and check on the issue.
Thanks & Regards,
Aravind Lenin
Technical Support Engg- Netflow Analyzer
↧
Re : ifindex and not all interfaces and too many interfaces
Netflow_router
wasn't a valid table name as I got an error trying to execute the
query. However I updated netflow_interface as I only have one router and
all the interfaces had the same router_ID
I did all this and I don't have thousands of interfaces but
it's not showing the correct interfaces. It's showing traffic
from VLAN 2 (F0/0.2) when I manage (F0/0.3). Also it shows two
F0/0.4 interfaces
Does this mean I'm stuck with Netflow 5? If so then I
can't do IPV6 with FNF
I just changed it back to Netflow 9 on the Cisco router and none
of the garbage interfaces are being added back. However questions
I never see F0/0.2 or F0/0.5 show up and I see two F0/0.4
interfaces. I can delete one of them and they show back up. Why is
NFA picking up two?
For the F0/0.2 and F0/0.5 they are our management and internal
traffic VLANS. Shouldn't NFA be picking those up as well even
though none of that traffic goes out S0/0 from these VLANs?
What I see in NFA is when I manage F0/0.3 (our voice traffic) I
see flows for F0/0.2. It seems like NFA is mixed up.
↧
↧
Re : ifindex and not all interfaces and too many interfaces
Hi
Thank you for your update. NetFlow Analyzer add the interfaces based on the flows received in the NetFlow Analyzer server from the device. All the valid interfaces will get added once the flows have that interfaces information.
If you have the proper interfaces getting updated now in the NetFlow Analyzer, you don't have change back to v5.
NetFlow Analyzer will only add layer 3 Vlans with the Vlan names, if you have any unrouted Vlan and configured the device to export the bridged traffic between the vlans, NetFlow Analyzer will only detect the interfaces assosciated to those unrouted vlan and not the Vlans itself.
Please follow the below steps and do an SNMP update in the NetFlow Analyzer for the device and check if the correct names are getting updated.
Thank you for your update. NetFlow Analyzer add the interfaces based on the flows received in the NetFlow Analyzer server from the device. All the valid interfaces will get added once the flows have that interfaces information.
If you have the proper interfaces getting updated now in the NetFlow Analyzer, you don't have change back to v5.
NetFlow Analyzer will only add layer 3 Vlans with the Vlan names, if you have any unrouted Vlan and configured the device to export the bridged traffic between the vlans, NetFlow Analyzer will only detect the interfaces assosciated to those unrouted vlan and not the Vlans itself.
Please follow the below steps and do an SNMP update in the NetFlow Analyzer for the device and check if the correct names are getting updated.
1) Connect to the URL "
http://serverip:(portnumber)/netflow/jspui/runQuery.jsp "
2) Execute the Query
update NetFlow_Interface set link_name=snmp_description;
3) Once this is done, Restart the NetFlow analyzer service and
do the SNMP update again.
Thanks & Regards,
Aravind Lenin
Technical Support Engg- Netflow Analyzer
Thanks & Regards,
Aravind Lenin
Technical Support Engg- Netflow Analyzer
↧
Re : ifindex and not all interfaces and too many interfaces
No still the same:
I don't totally get this. VLAN 3 and 5 are using private IP
addresses but the router is routing from one subinterface to another.
I see this traffic but it's under the wrong interface name. This
line of the traffic below from looking at the flows on the router show
this and it looks correct. But I never see Fa0/0.2 show up. The
traffic shows up in NFA when I manage fa0/0.3
IPV4 DST ADDR ipv4 src addr intf input
flows bytes pkts ip prot
=============== =============== ====================
========== ========== ========== =======
10.10.50.1 10.10.30.87 Fa0/0.2
1 7464 93 6
↧
Re : ifindex and not all interfaces and too many interfaces
It looks like changing the SNMP parameters around in the device view get
s it to update and fix things
↧